We build the systems that run your SaaS ops while you build the product.
Toolkit IQ designs and ships AI automation for support, onboarding, billing, and internal workflows — engineered, tested, and handed over as infrastructure you own.
Six categories of work we take off your team's plate.
Support triage & resolution
Agents classify, respond to, and resolve tickets across chat and email — escalating only what actually needs a human.
Onboarding & activation
Automated setup flows that provision accounts, chase missing steps, and nudge users to first value without a CS ticket.
Billing & revenue ops
Dunning, plan changes, invoice reconciliation, and usage-based billing edge cases handled without spreadsheets.
Data pipelines
Clean, sync, and enrich records across your CRM, warehouse, and product database on a schedule you don't babysit.
Internal copilots
Purpose-built assistants trained on your docs and data for sales, support, and ops teams to query directly.
Custom workflow builds
Multi-step automations for whatever your stack doesn't have an off-the-shelf answer for.
A five-week build, not a six-month consulting engagement.
- 01Week 1
Audit
We map every workflow touching support, onboarding, and billing — and flag where AI removes hours, not just tasks.
- 02Weeks 2–4
Build
We build the agents and pipelines against your real tools and data, in a staging environment your team can poke at.
- 03Week 5
Integrate
Systems go live behind guardrails — human-in-the-loop where it matters, fully autonomous where it doesn't.
- 04Ongoing
Hand off
You get documentation, dashboards, and ownership. We stay on for tuning, not as a dependency.
Average time from audit to a live system in production.
Coverage on tickets, onboarding, and billing exceptions.
New headcount required to run what we build.
Tell us what's eating your team's time. We'll tell you what to automate first.
A 30-minute call, no deck. We'll look at your stack and give you a straight answer on what's worth building and what isn't.
Dan Hulubei
Founder, Toolkit IQ